Boat Yard Operations Manager

3 weeks ago

Lancaster VA USA, United States CTR Full time
Job Summary

CTR Group is seeking a highly skilled and experienced Boat Yard Operations Manager to oversee the daily operations of our marina. As a key member of our team, you will be responsible for ensuring the efficient, safe, and high-quality management of boats and vessels.

Key Responsibilities:
  • Boat Yard Operations: Manage all aspects of the boat yard's daily operations, including hauling, launching, and storage of boats. Ensure that all work is performed safely and efficiently.
  • Customer Service: Interact with customers to assess their needs, provide estimates, and offer expert guidance on boat maintenance, repair, and storage services. Maintain a high level of customer satisfaction.
  • Staff Management: Supervise and train a team of skilled technicians, dockhands, and maintenance personnel. Allocate work assignments, set performance expectations, and monitor staff performance.
  • Quality Assurance: Implement and maintain quality control processes to ensure that all boat maintenance and repair work meets or exceeds industry standards and customer expectations.
  • Budget Management: Develop and manage the boat yard budget, ensuring efficient resource allocation, cost control, and profitability. Report on financial performance regularly.
  • Facility Maintenance: Oversee the maintenance and cleanliness of the boat yard, ensuring a safe and organized working environment for both staff and customers.
  • Compliance: Ensure compliance with all environmental, safety, and regulatory requirements, including the proper disposal of hazardous materials and adherence to marina policies.
  • Inventory Management: Maintain an inventory of supplies, parts, and equipment necessary for boat yard operations. Work with ships store to order and manage inventory efficiently.
  • Marketing and Promotion: Work with the marketing team to promote boat yard services, attract new customers, and enhance the marina's reputation within the boating community.
  • Emergency Response: Be prepared to respond to emergencies and incidents involving boats, personnel, and the facility.
Qualifications:
  • Bachelor's degree in a relevant field or equivalent work experience.
  • Proven experience in boat yard or marina management, including staff supervision.
  • Strong knowledge of boat maintenance and repair practices.
  • Excellent customer service skills and ability to build and maintain client relationships.
  • Knowledge of environmental regulations and safety standards in the maritime industry.
  • Exceptional organizational, communication, and leadership skills.
  • Proficiency in using relevant software applications for inventory management and budgeting.
Benefits:
  • Competitive salary and performance-based bonuses.
  • Health and retirement benefits.
  • Employee discounts on marina services.
  • Opportunities for professional development and advancement.

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