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Operational Resilience Specialist

2 months ago


New York, New York, United States MUFG Bank, Ltd. Full time
About the Role

MUFG Bank, Ltd. is seeking a highly skilled Operational Resilience Specialist to join our team. As a key member of our Operational Resilience team, you will play a critical role in developing and implementing strategies to ensure the continuity of our business operations.

Key Responsibilities
  • Develop and deliver a comprehensive operational resilience strategy aligned to the Operational Resilience policy and framework that supports overall business objectives and improves overall risk/reliance management.
  • Partner with Operational Risk, Internal Audit, and other Risk Partners to ensure regulatory requirements are being met and comply with the firm's resiliency strategy.
  • Partner with stakeholders across the three lines of defense, prioritize objectives, and drive change in an evolving environment.
  • Work with the Business Owners to implement key program components across required Operational Resilience workstreams.
  • Monitor and assess operational resilience risks and partner with the various organizations to develop and implement mitigation strategies.
  • Support the business areas in documenting important Business Services/Critical Operations, associated end-to-end processes, and the underlying people, technology, and vendor assets.
  • Collaborate with Business Owners, Information Technology, Cyber, BCM and Third Party to create integrated playbooks that provide instructions on delivering an important business services during a crisis.
  • Collaborate with Business Owners to implement and enhance operational resilience processes and procedures.
  • Collect qualitative/quantitative metrics to measure Firmwide resilience; deliver business analytics and reporting, monitoring, and analyzing key risk and control indicators.
  • Drive initiatives to reduce resiliency risk and validate recovery strategies; ensure effective recovery plans are in place and in compliance with the firm's overall resiliency strategies for effective continuity of operations in crisis events, to reduce resiliency risk and validate recovery strategies in line with tolerances for disruption.
  • Act as a trusted advisor to business divisions for business resilience, providing appropriate guidance, business simulations and training on tools and risk mitigation strategies.
  • Educate and train teams on operational resilience best practices and strategies; ensure operational resilience principles and practices are understood and applied across the organization.
Requirements
  • 2+ years of operational resiliency experience and 5+ years of experience within the financial services industry.
  • An understanding of one or more, of the following risk and or program management related functions; operational resilience, technology resilience, operational risk, program management, controls monitoring, risk assurance and risk governance.
  • Experience in driving and shaping program strategy as well as the implementation of program uplift and change.
  • Natural leader with the ability to effectively manage multiple stakeholders, prioritize objectives, and drive significant change in a fast-paced, constantly evolving environment.
  • Strong analytical, communication, interpersonal, problem solving, organizational and time management skills.
  • Able to apply knowledge and experience in decision-making to arrive at appropriate solutions across organization.
  • Demonstrated ability to collaborate cross-functions to achieve measurable results.
  • Excellent influencing skills at all levels and the ability to develop and maintain good relationships with senior leadership and colleagues.
  • Highly flexible and adaptable to change, self-motivated and able to independently drive results.
  • Highly organized, strong attention to detail and excellent follow-up skills.
  • Strong process and project management skills with the ability to improve process efficiency and effectiveness.