Hotel Service Ambassador

7 days ago


Orlando, Florida, United States Universal Helios Grand Hotel Full time
Job Overview

We are seeking a highly skilled and detail-oriented Room Service Cashier to join our team at the Universal Helios Grand Hotel. As a key member of our hospitality staff, you will be responsible for providing exceptional guest service and ensuring that every room service order is fulfilled efficiently and accurately.

Responsibilities:
  • Take and process room service orders in a timely manner according to hotel standards.
  • Post amenity charges to guest accounts and complete room service paperwork for proper billing.
  • Maintain accurate records and files for room service tracking and control.
  • Follow cash handling procedures and other standards to ensure excellent customer service.
Requirements:
  • English language communications required.
  • Excellent telephone and guest services skills.
  • Advanced computer skills.
  • Ability to work full availability including days, nights, weekends, and holidays.
  • Thorough knowledge of food and beverage terminology.
Compensation:

We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience and qualifications.


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