Service Ambassador for Lake Nona Wave Hotel

2 days ago


Orlando, Florida, United States Lake Nona Wave Hotel Full time
Role Overview

We are seeking a skilled Service Ambassador to join our team at Lake Nona Wave Hotel. As a key member of our hospitality staff, you will be responsible for delivering exceptional guest experiences and providing top-notch service.

About the Role

This is a demanding yet rewarding role that requires flexibility with workdays and hours. The successful candidate will have previous experience in food and beverage service, excellent communication skills, and the ability to multitask while maintaining accuracy.

The physical demands of this role include standing for long periods, walking extensively, and occasionally lifting up to 25 pounds.

Key Responsibilities
  1. Welcome guests into the restaurant with enthusiasm and provide personalized attention to ensure an exceptional dining experience.
  2. Share knowledge of the menu with guests and make recommendations based on their preferences.
  3. Utilize initiative to resolve guest complaints and create loyalty by going above and beyond.
  4. Develop memorable experiences through genuine relationships with guests and colleagues.
  5. Communicate effectively with the culinary team and management regarding meal requirements, allergies, and special requests.
  6. Multitask with precision to ensure accuracy and efficiency in a fast-paced environment.
Benefits and Perks
  • Enjoy comprehensive health coverage, including medical, dental, vision, life, and disability benefits.
  • Participate in our Team Member Travel Program, offering complimentary and discounted stays at CoralTree Hospitality properties.
  • Access exclusive discounts from top industry brands, including travel, entertainment, and retail.
  • Benefit from special rates at the Lake Nona Performance Club and discounts at Tavistock Group Restaurants.
  • Receive team member meals, uniforms, and parking for convenience and comfort during your workday.
What We Offer

We offer a competitive salary of $45,000 - $60,000 per year, depending on experience, plus a range of benefits and perks designed to support your career growth and well-being.



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