Luxury Hotel Reception Manager

3 weeks ago


Orlando, Florida, United States Universal Helios Grand Hotel Full time
Job Overview

We are seeking a highly skilled Luxury Hotel Reception Manager to join our team at Universal Helios Grand Hotel. The successful candidate will be responsible for providing exceptional customer service and ensuring seamless guest experiences.

Responsibilities:
  • Welcome and register guests in a friendly and professional manner, obtaining necessary credit and payment information as required.
  • Perform check-out and cash handling activities with accuracy and efficiency, adhering to established cash handling procedures.
  • Demonstrate excellent communication and problem-solving skills, responding promptly to guest inquiries and resolving issues in a courteous and professional manner.
Requirements:
  • Bachelor's degree in Hospitality Management or related field, with a minimum of 1 year of experience in a luxury hotel setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Basic computer skills, including proficiency in Opera system.
  • Able to stand for an eight-hour shift and perform physical tasks as required.
Salary and Benefits:

The estimated annual salary for this position is $55,000 - $65,000, depending on experience and qualifications. Additionally, we offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for career advancement and professional growth.



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