Service Advisor

3 months ago

Lakeway TX United States Lamb's Tire & Automotive Full time
Overview:

Lamb's Tire & Automotive operates multiple locations in the Central Texas area and is expanding We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and hoses, and air conditioning.

 

COMPENSATION: COMPETITIVE PAY DEPENDING ON EXPERIENCE

 

The Sales and Service Advisor is responsible for selling and promoting all Lamb's Tire & Automotive products and services by following the company’s store standards and expectations.

 

Essential Roles and Responsibilities:

  • Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company’s standardized customer service techniques.
  • Listen to and thoroughly document customer’s concerns; inspect vehicle and refer to service history to accurately identify and verify customer’s service needs.
  • Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file.
  • Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
  • Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services.
  • Follow proper procedures when cashing out a customer’s ticket to include a review of the completed multi-point inspection and explanation of applicable warranties.
  • Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.
  • Track all new returns, core returns and warranty parts for individual customers
  • Other duties as assigned

Qualifications:

  • High School Diploma or equivalent
  • Prior experience as a Service Advisor is helpful, but not required
  • Professional appearance and proven ability to work in a process driven environment
  • Possess valid driver’s license, or obtain a valid driver’s license within 30 days of hire date
  • Ability to work a minimum of five days, including weekends

Benefits:

  • Competitive Bi-Weekly Pay
  • Tuition Reimbursement, up to $3,000 annually
  • Paid Vacation and Sick Time
  • 6 Paid Holidays
  • Medical, Dental and Vision Insurance (Effective 1st of the Month after Hire)
  • Life Insurance (Company paid)
  • 401(k) Retirement Savings Plan with Company Match
  • Discounted Services on Personal and Immediate Family Vehicles
  • Opportunity for Advancement

 

Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  

#bayard

  • Service Advisor

    3 months ago

    Lakeway, TX, United States Sun Auto Service Austin Full time

    Overview: Sun Auto Tire & Services operates multiple locations in the Central Texas area and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and...

  • Service Advisor

    3 months ago

    LAKEWAY, United States Sun Auto Service Austin Full time

    Overview: Sun Auto Tire & Services operates multiple locations in the Central Texas area and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and...

  • Farm and Home Management Advisor

    2 weeks ago

    Washington, DC, United States Course Advisor Full time

    What is a Farm and Home Management Advisor? Example of Farm and Home Management Advisor Job : Advise, instruct, and assist individuals and families engaged in agriculture, agricultural-related processes, or home economics activities. Demonstrate procedures and apply research findings to solve problems; and instruct and train in product development, sales,...

  • Service Advisor/Sales

    4 weeks ago

    Dallas, TX, United States Overseas Service Haus Full time

    Overview If you are passionate about providing exceptional customer service and have a strong interest in the automotive industry, we encourage you to apply for the Sales and Service Advisor position at Overseas Service Haus . Join our team and help us drive customer satisfaction to new heights! Overseas Service Haus has delivered fast and easy...

  • Service Advisor

    3 months ago

    Lakeway, United States Lamb's Tire & Automotive Full time

    Overview: Lamb's Tire & Automotive operates multiple locations in the Central Texas area and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and hoses,...

  • Service Advisor/Sales

    4 weeks ago

    Dallas, TX, United States Overseas Service Haus Full time

    Overview If you are passionate about providing exceptional customer service and have a strong interest in the automotive industry, we encourage you to apply for the Sales and Service Advisor position at Overseas Service Haus . Join our team and help us drive customer satisfaction to new heights! Overseas Service Haus has delivered fast and easy...

  • Service Advisor

    1 month ago

    Fort Worth, TX, United States Caliber Auto Care Full time

    Overview: If you are passionate about providing exceptional customer service and have a strong interest in the automotive industry, we encourage you to apply for the Sales and Service Advisor position at Caliber Auto Care . Join our team and help us drive customer satisfaction to new heights! Caliber Auto Care proudly serves the greater Dallas & Fort Worth...

  • Service Advisor

    3 months ago

    Round Rock, TX, United States Sun Auto Service Austin Full time

    Overview: Sun Auto Tire & Services operates multiple locations in the Central Texas area and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and...

  • Sales & Service Advisor

    4 weeks ago

    Sachse, TX, United States Caliber Auto Care Full time

    Overview If you are passionate about providing exceptional customer service and have a strong interest in the automotive industry, we encourage you to apply for the Sales and Service Advisor position at Caliber Auto Care. Join our team and help us drive customer satisfaction to new heights! Caliber Auto Care proudly serves the greater Dallas & Fort Worth...

  • Sales & Service Advisor

    4 weeks ago

    Mansfield, TX, United States Driver's Edge Auto Repair Full time

    Overview If you are passionate about providing exceptional customer service and have a strong interest in the automotive industry, we encourage you to apply for the Sales and Service Advisor position at Driver's Edge. Join our team and help us drive customer satisfaction to new heights! Driver's Edge Auto Repair has delivered fast and easy service for...

  • Service Advisor

    2 weeks ago

    Italy, TX, United States Loves Travel Stops & Country Store Full time

    Service Advisor - Truck Care at Loves Travel Stops & Country Store summary: As a Service Advisor at Love's Truck Care, you will lead customer interactions, provide vehicle service estimates, and ensure customer satisfaction through effective communication and problem-solving. This role emphasizes salesmanship and managerial skills, essential for career...

  • Service Advisor/Sales

    3 months ago

    Arlington, TX, United States Driver's Edge Auto Repair Full time

    Overview: If you are passionate about providing exceptional customer service and have a strong interest in the automotive industry, we encourage you to apply for the Sales and Service Advisor position at Driver's Edge. Join our team and help us drive customer satisfaction to new heights! Driver’s Edge Auto Repair has delivered fast and easy service for...

  • Service Advisor

    4 weeks ago

    Buda, TX, United States Lamb's Tire & Automotive Full time

    Overview Lamb's Tire & Automotive operates multiple locations in the Central Texas area and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and...

  • Service Advisor

    5 days ago

    Buda, TX, United States Lamb's Tire & Automotive Full time

    Overview: Lamb's Tire & Automotive operates multiple locations in the Central Texas area and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and hoses,...

  • Service Advisor

    2 days ago

    Austin, TX, United States Lamb's Tire & Automotive Full time

    Overview: Lamb's Tire & Automotive operates multiple locations in the Central Texas area and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and hoses,...

  • Service Advisor

    3 weeks ago

    Midland, TX, United States Loves Travel Stops & Country Store Full time

    Req ID: 451895Address: 5200 Cholla Rd Midland, TX, 79706 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring...

  • Service Advisor

    3 weeks ago

    Roanoke, VA, United States Excel Truck Group Full time

    Imagine earning more as an elite team member of a stable dealership that continues to grow meaning advancement opportunities for you. Experience a more rewarding career with less hours, less stress, and an incredible support system. Enjoy a better work environment that is all about customer service rather than hitting quotas. Excel Truck Group is seeking a...

  • Auto Service Advisors, Top Pay, Experience a Plus

    2 weeks ago

    Madison, IN, United States Madison Auto Group - Service Full time

    301 East Clifty Drive, Madison, IN 47250 AUTOMOTIVE SERVICE ADVISOR Excellent Earning Potential + Great Benefits!Service Advisor / Writer Experience is a PLUS!Join Our Team as a Service Advisor at Madison Automotive Group!Are you passionate about cars and committed to exceptional customer service? Look no further! Madison Automotive Group, your trusted...

  • Service Advisor

    3 weeks ago

    Billings Metropolita, MT, United States Interstate Companies Inc Full time

    Job DescriptionJob DescriptionI-State Truck Center is looking for an experienced Service Advisor/Writer for our Billings, Montana location. We are offering highly competitive wages!Service Advisors play a key role in our operations by building strong relationships with customers and helping them with their service needs. They work closely with technicians to...

  • Senior Specialist, Alternative Investments

    1 month ago

    Westlake, TX, United States Charles Schwab Full time

    Position Type: RegularYour opportunityAt Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. Advisor Services is the leading provider of custodial, trading, technology, and practice management to registered...