Customer Experience Manager

3 days ago


Fulton, New York, United States Wilkins RV Full time
Customer Experience Manager

We're seeking a highly skilled Customer Experience Manager to join our team at Wilkins RV. As a key member of our sales and service team, you will be responsible for delivering exceptional customer experiences that drive loyalty and retention.

Key Responsibilities:

  • Develop and maintain strong relationships with customers to ensure their needs are met and exceeded.
  • Provide expert guidance on our products and services, identifying opportunities to upsell and cross-sell.
  • Manage the customer service process from appointment to final bill, ensuring seamless and efficient service delivery.
  • Collaborate with our sales and service teams to ensure consistent and high-quality customer experiences.
  • Stay up-to-date on industry trends and competitor activity to maintain a competitive edge.

Requirements:

  • Minimum 2 years' experience in a customer-facing role, preferably in the RV industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong product knowledge and ability to identify sales opportunities.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.

What We Offer:

  • Competitive salary range: $50,000 - $80,000.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) and 401(k) matching program.
  • PTO and sick time.
  • Voluntary benefit program.
  • Employee referral program.
  • Employee discount.
  • RV borrowing program.

Wilkins RV is a proud dealer of new and pre-owned motorhomes, travel trailers, fifth wheels, toy haulers, and tent campers from top manufacturers. We're committed to providing exceptional customer experiences and building long-term relationships with our customers.

Apply today to join our team and become a part of our commitment to excellence



  • Fulton, New York, United States Wilkins RV Full time

    Job Title: Customer Experience ManagerWe are seeking a highly skilled and motivated Customer Experience Manager to join our team at Wilkins RV. As a key member of our organization, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Provide exceptional customer service...


  • Fulton, New York, United States Wilkins RV Full time

    Customer Experience ManagerWe are seeking a highly skilled Customer Experience Manager to join our team at Wilkins RV. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences across all our locations.Key Responsibilities:Develop and implement customer-centric strategies to drive sales growth and...

  • Sales Associate

    1 month ago


    Fulton, New York, United States The Children's Place Full time

    Job Summary:The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all...


  • Fulton, New York, United States GC Services Full time

    Customer Service RepresentativeAt GC Services, we are seeking a skilled Customer Service Representative to provide exceptional support to our customers.Key Responsibilities:Provide timely and effective assistance to customers via various communication channels.Resolve customer complaints and issues in a professional and courteous manner.Collaborate with...


  • Fulton, New York, United States Harrison Gray Search Full time

    Harrison Gray Search is partnering with an award-winning, independent insurance agency to find a Commercial Lines Account Manager. This is an excellent opportunity for someone interested in long-term growth and development.**Job Summary:**We are seeking a highly skilled and customer-focused Insurance Customer Service Representative to join our team. As a key...


  • Fulton, New York, United States Food Lion Full time

    Job Title: PT Customer Service LeaderFood Lion is seeking a PT Customer Service Leader to provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards.Key Responsibilities:Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping...


  • Fulton, New York, United States Harrison Gray Search and Consulting LLC Full time

    Join Our Team as a Commercial Lines Account ManagerHarrison Gray Search and Consulting LLC is seeking a highly skilled Commercial Lines Account Manager to join our team. As a key member of our team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.Key Responsibilities:Manage commercial...


  • Fulton, New York, United States Tata Consultancy Services Full time

    Delmia Solution Architect Job DescriptionJob Summary:We are seeking a highly skilled Delmia Solution Architect to join our team at Tata Consultancy Services. As a Delmia Solution Architect, you will be responsible for designing and implementing solutions using the 3D Experience platform.Key Responsibilities:Design and implement solutions using the 3D...


  • Fulton, New York, United States Sam's Club Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.Key ResponsibilitiesProvide exceptional...


  • Fulton, New York, United States Domino's Pizza LLC Full time

    About the Role:As a Customer Service Representative at Domino's, you will be responsible for providing exceptional customer experiences. Your key responsibilities will include:Key Responsibilities:Greet customers and create a positive atmosphereTake customer orders using our technology and Point of Sales SystemEnsure orders are accurate and organizedMaintain...


  • Fulton, New York, United States Intelogix Corporation Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at InteLogix Corporation. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience.Key...


  • Fulton, New York, United States Family Dollar Full time

    Customer Service Representative at Family DollarAs a valued member of our team, you will be responsible for delivering exceptional customer service to our customers. Your primary goal will be to ensure that every customer leaves our store satisfied with their shopping experience.Main Responsibilities:Provide exceptional customer service to all customersGreet...


  • Fulton, New York, United States Intelogix Corporation Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at InteLogix Corporation. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience.Responsibilities:Process...


  • Fulton, New York, United States GC Services Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the primary point of contact for our customers, providing exceptional service and support to ensure a positive experience.Key Responsibilities:Provide timely and effective assistance...


  • Fulton, New York, United States Food Lion Full time

    Job Summary:To provide exceptional customer service and support to our customers in a fast-paced retail environment. As a Customer Service Representative, you will be responsible for creating a positive shopping experience by providing friendly, accurate, and efficient service while engaging with customers to meet their needs.Key Responsibilities:Provide...


  • Fulton, New York, United States Windstream Full time

    About the Role:As a Customer Service Technician at Windstream, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our telecommunications services. Your technical expertise and customer support skills will enable you to create meaningful connections with customers, driving long-term relationships and...


  • Fulton, New York, United States Belk, Inc. & Belk eCommerce LLC Full time

    Cosmetic Counter Manager Job DescriptionThe Cosmetic Counter Manager plays a vital role in ensuring the uniform execution of Belk's direction within their store. This position is responsible for meeting and exceeding goals established by Belk and the cooperative vendor by coaching associates on how to sell custom-fit service and build long-term customer...


  • Fulton, New York, United States Family Dollar Full time

    Customer Service Representative Job DescriptionAs a Customer Service Representative at Family Dollar, you will be responsible for providing exceptional service to customers. Your primary goal will be to ensure that every customer leaves the store satisfied with their shopping experience.Main Responsibilities:Greet customers and assist them with the selection...


  • Fulton, New York, United States McLane Company Full time

    About the RoleBecoming a McLane teammate is to become part of an honest, stable, and reliable company with 125 years of success. We are looking for teammates with perseverance who will take the extra step for our customers, our community, and our company. In return, we will pay you well and offer you the opportunity to go as far in your career as you want to...

  • Retail Store Manager

    4 weeks ago


    Fulton, New York, United States Disability Solutions Full time

    Job Title: Retail Store ManagerAt Disability Solutions, we're committed to creating a workplace where everyone can thrive. As a Retail Store Manager, you'll play a key role in leading our store team to deliver exceptional customer experiences and drive business results.Key Responsibilities:Customer Focus: Ensure every customer interaction is positive and...