Retail Customer Service Representative

3 days ago


Fulton, New York, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.

Key Responsibilities
  • Provide exceptional customer service to members, responding to their needs and resolving issues in a timely and professional manner.
  • Operate a cash register, process transactions, and maintain a clean and organized sales floor.
  • Assist members with purchasing decisions, locate merchandise, and promote products and services.
  • Work collaboratively with colleagues to achieve sales goals and maintain a positive store environment.
  • Participate in visual merchandising, inventory management, and other store-related activities as needed.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Strong communication and interpersonal skills.
  • Basic math skills and accuracy with handling cash and operating a cash register.
What We Offer
  • Competitive hourly wage range: $16.00 - $23.00.
  • Opportunities for career advancement and professional growth.
  • Benefits package, including medical, vision, and dental coverage.
  • 401(k) and stock purchase plans.
  • Paid time off and holidays.
  • Discounts on merchandise and services.

Sam's Club is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.



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