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Restaurant Operations Manager

2 months ago

Garland, Texas, United States Hooters of America, LLC Full time

About the Role:

Hooters of America, LLC is seeking a highly skilled and experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our guests receive exceptional service and that our business runs efficiently and effectively.

Key Responsibilities:

  • Operations Management: Manage various areas of responsibility within the operation, including hospitality, guest satisfaction, safety, cleanliness, drink presentation, and atmosphere.
  • Leadership and Coaching: Assist the General Manager in ensuring operations run efficiently and according to company policy and standards. Develop and implement strategies to improve employee performance and productivity.
  • Vendor Management: Ensure that vendors and suppliers are properly compensated and are meeting the needs of the business.
  • Employee Management: Assist the General Manager in the selection of Front of House and Back of House employees. Support the training and development of restaurant employees.
  • Performance Management: Manage the performance of all hourly employees, with an emphasis on Front of House employees, to ensure they are successful in their individual roles.
  • Business Administration: Assist in the completion of general business administration, including payroll, human resources, marketing, and financial reporting.

Requirements:

  • Education: High School Diploma/GED
  • Experience: 2+ years of full service restaurant management experience in a complex and fast-paced environment
  • Certifications: Successfully completed food safety/sanitation training
  • Age: Must be 21 years of age or older

Preferred Qualifications:

  • Education: Bachelor's degree in Hospitality, Business, or related field
  • Experience: 3+ years of full service restaurant management experience in a complex and fast-paced environment
  • Certifications: ServSafe alcohol certification

What We Offer:

  • Competitive Salary: We offer a competitive salary and benefits package
  • Opportunities for Advancement: We offer opportunities for advancement and professional growth
  • Fun and Dynamic Work Environment: We offer a fun and dynamic work environment with a team of passionate and dedicated professionals