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IT Operations Watch Officer

2 months ago

Doral, Florida, United States Cambridge International Systems Inc Full time
Job Description

Cambridge International Systems Inc. is seeking a highly skilled IT Operations Watch Officer to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our enterprise networks and systems.

Key Responsibilities:
  • Network Monitoring and Maintenance: Monitor and maintain our enterprise networks and systems to ensure optimal performance and availability.
  • Incident Response: Respond to and resolve incidents and outages in a timely and efficient manner.
  • Communication and Collaboration: Communicate effectively with stakeholders and team members to ensure seamless collaboration and information sharing.
  • Process Improvement: Identify areas for process improvement and implement changes to enhance efficiency and effectiveness.
  • Technical Support: Provide technical support to internal and external customers as needed.
Requirements:
  • Education: Bachelor's degree in Computer Science, Information Technology, or related field.
  • Experience: 8+ years of experience in IT operations, network administration, or related field.
  • Skills: Strong technical skills, excellent communication and collaboration skills, and ability to work in a fast-paced environment.
Desired Qualifications:
  • ITIL v4 Foundation Certification
Travel Requirements:
  • Occasional Overnight Travel
Physical Environment and Working Conditions:

Cambridge International Systems Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.