Senior Account Director

3 weeks ago

Santa Fe, New Mexico, United States Lumen Inc Full time
About Lumen

Lumen is a leading provider of cloud-based solutions, connecting businesses and individuals through its cutting-edge technology. Our mission is to ignite business growth by bridging people, data, and applications - quickly, securely, and effortlessly.

The Role

We are seeking a highly skilled Senior Account Director to join our team. As a key member of our sales team, you will be responsible for developing new sales opportunities, providing product solutions, and ensuring customer satisfaction. Your primary goal will be to maximize sales for the company by introducing our products and services to new and existing customers.

Main Responsibilities
  • Hunt Edge compute/storage, Streaming/Media opportunities based on selected industrial use cases at targeted Lumen customers and new accounts
  • Engage customer's business and operational management, as well as existing ecosystem of vendors and integrators, to position the benefits of Lumen's Edge infrastructure
  • Co-sell solutions with selected partners to win Edge/Streaming/Media business
  • Actively communicate with Edge Product group to specify priorities and request support on deals
  • Drive the sales process with rigor and discipline using Salesforce as the primary tool
  • Develop sales in the designated target market(s) by identifying new sales opportunities through cold calling, premise visits, networking, lead generation, proposal submission, and customer appointments
  • Develop and manage relationships with acquired and/or existing customers to attain additional business and retain existing revenue
  • Learn and develop further knowledge of new technologies and selling points, including enhancing expertise in the company's entire product suite
  • Provide comprehensive account plans and strategies to win new business from new and/or existing accounts
  • Provide accurate and detailed weekly forecast funnel of identified and proposed opportunities to meet or exceed sales quota requirements
Requirements
  • 5+ years of industry-specific sales Cloud Solutions, Streaming and Media experience
  • Attention to detail and good organizational capabilities; understanding of the telecom industry's competitive landscape
  • Ability to prioritize with good time management skills; Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction
  • Demonstrated strong communication, written, and formal presentation skills as well as proficiency in closing sales
  • Proficient in MS Office products: Outlook, Word, Excel, and PowerPoint
  • Requires at least 50% or more of time conducting sales activities outside of the office
  • Understanding of basic Edge/Cloud architecture, SaaS and Streaming and Media delivery Technologies
  • Ability to converse with business and operations managers about MES, IoT, Analytics, and Augmented Reality and the application of Lumen solutions to shop floor problems
  • Proficient selling with traditional Microsoft products and social media technologies in person, over the web, and via phone
  • Communication skills to work with existing account managers, break into new accounts, educate customer and partner stakeholders, and build relationships with sponsors
What We Offer

Lumen offers a comprehensive benefits package, including health, life, and voluntary lifestyle benefits, as well as a range of perks to enhance your physical, mental, emotional, and financial well-being. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status.

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications. The salary range for this position is $119,700 - $184,800, with the possibility of additional compensation through short-term incentives or sales commissions.

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