Night Crew Operations Manager
7 days ago
Job Summary
As a Night Crew Operations Manager at Big Y, you will be responsible for overseeing the nighttime store operations, ensuring a smooth and efficient shopping experience for our customers. This role requires strong leadership skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Supervise and train overnight store employees to ensure they are meeting our high standards of customer service and product quality.
- Monitor and maintain store security, inventory, and productivity levels.
- Collaborate with management to set goals and objectives for the night crew.
- Make decisions quickly and effectively in a dynamic retail environment.
- Communicate effectively with employees, management, and customers to ensure a positive and rewarding shopping experience.
Requirements
- Ability to represent Big Y's Mission & Vision through exceptional customer service and a commitment to excellence.
- Strong leadership skills, with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills, with the ability to work effectively with employees, management, and customers.
- Ability to work a flexible overnight schedule, including weekends and holidays.
- Attention to detail, accuracy, and ability to prioritize tasks effectively.
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