Production Manager

3 weeks ago


Middletown, Connecticut, United States SERVPRO Team Skov Full time
Production Manager Job Description

At SERVPRO Team Skov, we're seeking a highly skilled Production Manager to join our team. As a key member of our production crew, you'll oversee the entire restoration process, ensuring seamless execution and exceptional customer satisfaction.

Key Responsibilities:
  • Manage customer relationships and prioritize their needs
  • Develop and maintain strong relationships with centers of influence (COIs)
  • Coordinate job scheduling, resource allocation, and crew management according to our production guidelines
  • Monitor job file documentation, profitability, and efficiency
  • Create and review job scopes to ensure accuracy and clarity
  • Review all job paperwork to ensure staff readiness

Requirements:
  • Effective written and oral communication
  • Intermediate math skills
  • Experience in cleaning and restoration required
  • High school diploma or equivalent
  • IICRC certifications preferred
  • Ability to lift 50 pounds regularly and up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, and navigate tight spaces
  • Ability to sit, stand, and walk for prolonged periods
  • Ability to repetitively push, pull, lift, and carry objects
  • Ability to work with and around cleaning products and chemicals
  • Ability to travel locally and out of state when necessary

Benefits:
  • 401(k) plan with matching
  • Dental insurance
  • Health insurance
  • Paid time off

Work Environment:
  • Monday to Friday schedule
  • On-call position requiring availability at night and on weekends

Experience:
  • Xactimate: 2 years required
  • Restoration: 3 years required

License/Certification:
  • Driver's License required

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