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Client Relations Specialist

2 months ago

Deerfield Beach, Florida, United States Infinity Managment Group Full time

Infinity Management Group is seeking to hire a Customer Engagement Representative. This role is essential in identifying potential sales opportunities and qualifying leads for new business accounts. The ideal candidate will possess a blend of excellent communication abilities, in-depth product knowledge, and strong customer relationship management skills.

The Customer Engagement Representative should have a genuine desire to learn and develop professionally. This position is designed for individuals who are naturally inquisitive, results-oriented, and enthusiastic about promoting our client's products and services in the SOUTH FLORIDA market.

Key Responsibilities:

  • Lead Qualification - Engage with prospective clients to promote the purchase of our client's offerings. Act as the primary contact for your team's lead qualification efforts.
  • Account Management - Maintain regular communication with existing clients to enhance brand visibility, create educational opportunities, and solicit referrals. Facilitate meetings and calls between new clients and Account Executives.
  • Customer Assistance - Address customer inquiries, diagnose issues, and recommend future or alternative products and services.
Position Requirements:
  • A degree in Communications, Sales, or Business Administration is preferred but not mandatory.
  • Practical experience with various customer support and sales methodologies, including face-to-face interactions.
  • Familiarity with CRM systems (Salesforce training will be provided).
  • Knowledge of sales performance indicators.
We are committed to providing comprehensive solutions through our tailored qualification processes, investing time to thoroughly assess our talent. We prioritize building genuine relationships with our employees, clients, and resources. Our culture fosters a supportive environment where our workforce feels valued and appreciated. We aim to cultivate not just skilled employees but also future leaders.

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