Leave and Accommodations Specialist

4 weeks ago


Deerfield Beach, Florida, United States PSG Global Solutions Careers Full time

At PSG Global Solutions Careers, we're seeking a skilled Leave and Accommodations Specialist to join our team. The Opportunity

Description

We're looking for a Leave and Accommodations Specialist, working in the Banking/Finance industry. The ideal candidate will have 4+ years of experience in HR, preferably in the leave space, and experience with Workday and ServiceNow.

  • Manage the overall leave and accommodation process, providing information, interpretation, guidance, and consultation on escalations.
  • Collect, organize, interpret, and verify internal customer needs, translating them into business policies, procedures, and practices.
  • Manage vendor oversight on all cases to ensure program compliance with state and federal regulations and company policies.
  • Enhance the overall leave of absence and accommodation customer experience by providing excellent, efficient, and courteous service.
  • Effectively manage highly complex leave and accommodation escalated cases from all levels within the organization and Human Resources.
  • Manage all aspects of complex ADA processes and outcomes, including interactive dialogue with employee, manager, and Employee Relations representative.
  • Partner closely with vendor, manager, Employee Relations, and Legal (as needed) to evaluate and research issues regarding complex leave and accommodation cases.
  • Serve as a resource to management in addressing leave and accommodation matters.

Our Client

We're a leading provider of innovative solutions in the Banking/Finance industry.

Experience Required for Your Success

The ideal candidate will have 4+ years of experience in HR, preferably in the leave space, and experience with Workday and ServiceNow.



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