Scheduling Specialist

1 week ago


Antioch, California, United States Behavior Treatment & Analysis Full time

Scheduling Specialist Role at Behavior Treatment & Analysis

Objective:
The main goal of the Scheduling Specialist role is to facilitate effective and efficient scheduling and coordination within the organization's clinical division to fulfill the requirements of our clients. As a Scheduling Specialist, you will be entrusted with the administrative authority, responsibility, and accountability essential for executing your designated tasks.

Position Details:
This is a Full-Time role with operational hours from Monday to Friday, 1:30 pm - 8 pm, including Tuesday to Saturday shifts.
Compensation: $21 - $22 per hour

Core Responsibilities:

  • Manage incoming calls from staff regarding scheduling and staffing matters
  • Align therapists' schedules with suitable clients
  • Verify and update the availability of therapists
  • Communicate with therapists and clients about session modifications and cancellations
  • Assign new referrals to the appropriate therapists based on client location and availability
  • Oversee front desk activities, including welcoming clients and managing phone inquiries
  • Promptly respond to emails and written correspondence
  • Consult with management on scheduling requirements and enhancements
  • Execute various administrative duties as assigned

Qualifications:

  • Relevant experience (1 year preferred)
  • Proficiency in both Spanish and English is mandatory

Licenses and Certifications:

  • Valid Driver's License (Required)
  • Fingerprint clearance (DOJ and FBI)

Skills and Competencies:

  • Leadership capabilities
  • Outstanding communication skills
  • Strong problem-solving abilities
  • Excellent organizational and planning skills
  • Proficiency in MS Word, Excel, and PowerPoint

Additional Information:
Behavior Treatment & Analysis is an Equal Opportunity Employer. We appreciate diversity and provide equal employment opportunities to all candidates.



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