Scheduling Specialist
1 week ago
Scheduling Specialist Role at Behavior Treatment & Analysis
Objective:
The main goal of the Scheduling Specialist role is to facilitate effective and efficient scheduling and coordination within the organization's clinical division to fulfill the requirements of our clients. As a Scheduling Specialist, you will be entrusted with the administrative authority, responsibility, and accountability essential for executing your designated tasks.
Position Details:
This is a Full-Time role with operational hours from Monday to Friday, 1:30 pm - 8 pm, including Tuesday to Saturday shifts.
Compensation: $21 - $22 per hour
Core Responsibilities:
- Manage incoming calls from staff regarding scheduling and staffing matters
- Align therapists' schedules with suitable clients
- Verify and update the availability of therapists
- Communicate with therapists and clients about session modifications and cancellations
- Assign new referrals to the appropriate therapists based on client location and availability
- Oversee front desk activities, including welcoming clients and managing phone inquiries
- Promptly respond to emails and written correspondence
- Consult with management on scheduling requirements and enhancements
- Execute various administrative duties as assigned
Qualifications:
- Relevant experience (1 year preferred)
- Proficiency in both Spanish and English is mandatory
Licenses and Certifications:
- Valid Driver's License (Required)
- Fingerprint clearance (DOJ and FBI)
Skills and Competencies:
- Leadership capabilities
- Outstanding communication skills
- Strong problem-solving abilities
- Excellent organizational and planning skills
- Proficiency in MS Word, Excel, and PowerPoint
Additional Information:
Behavior Treatment & Analysis is an Equal Opportunity Employer. We appreciate diversity and provide equal employment opportunities to all candidates.
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