Front Office Manager

2 weeks ago


St Louis, Missouri, United States Midas Hospitality Full time
Front Office Supervisor - Element Hotel

Midas Hospitality is proud to be recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter), achieving remarkable rankings in various categories.

About the Role:

Midas Hospitality is in search of a Front Office Supervisor to oversee our front desk operations at the Element hotel. This role is essential in managing front desk personnel and ensuring the seamless operation of all front desk activities.

Key Responsibilities:
  • Oversee the efficient and professional operation of the front desk.
  • Facilitate smooth check-in and check-out processes for all guests by managing guest accounts effectively.
  • Conduct regular staff meetings to ensure team alignment and performance.
  • Regularly review desk operations for accuracy and consistency, providing coaching and feedback to staff as necessary.
  • Manage shift coverage in instances of staff shortages or absences, including overseeing night audit shifts.
  • Establish weekly staff schedules.
  • Ensure compliance with all BSA regulations in the Front Desk and Lobby areas.
Ideal Candidate Profile:
  • Minimum of one year experience as a front desk agent.
  • At least one year of experience in a supervisory capacity.
About Midas Hospitality:

Since our inception in 2006, Midas Hospitality has grown into a thriving enterprise with over 1,000 dedicated team members. We currently operate more than 40 hotels across 14 states, focusing on select-service and extended-stay properties for leading brands. At Midas Hospitality, we prioritize the aspirations of our people, fostering a workplace where employees are valued, financial partners appreciate the outcomes, and guests enjoy exceptional experiences.

As a people-centric organization, we provide opportunities for growth and a range of benefits designed to support our associates' well-being and success. We are committed to offering competitive compensation and recognizing the contributions of our team members.

Our benefits include, but are not limited to:
  • Access to growth and development resources.
  • Comprehensive PTO policies.
  • Medical, Dental, and Vision Coverage.
  • 401k matching.
  • Employee Assistance Program.
  • Discounts on various products and services.
Midas Hospitality is an equal opportunity employer and maintains a drug-free workplace.
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