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Restaurant Operations Manager

2 months ago

Newport, Kentucky, United States Hooters of America, LLC Full time
Restaurant Manager Job Description

Hooters of America LLC is seeking a highly skilled Restaurant Manager to lead our Hooters of Columbia location. As a Restaurant Manager, you will be responsible for overseeing the daily operations of the restaurant, ensuring exceptional guest satisfaction, and driving sales growth.

Key Responsibilities:
  • People:
    • Manage performance and development of hourly employees
    • Hire and retain top talent
    • Provide leadership and coaching to team members
    • Develop and implement training programs
  • Customer:
    • Ensure exceptional guest service and atmosphere
    • Monitor and improve guest satisfaction
    • Maintain high food and beverage quality standards
    • Launch new menu items and promotions
  • Financials:
    • Drive sales growth and revenue
    • Develop and execute business plans
    • Manage inventory and control costs
  • Standards:
    • Ensure responsible alcohol service
    • Maintain food safety and sanitation standards
    • Protect the Hooters Girl image
    • Ensure facility maintenance and cleanliness
    • Ensure safety and security protocols are in place
Requirements:
  • High school diploma or equivalent
  • 2+ years of full-service restaurant management experience
  • Food safety and sanitation training
  • Must be 21 years of age or older
Preferred Qualifications:
  • Basic knowledge of Microsoft Word and Excel
  • General knowledge of full-service restaurant operations and hospitality industry
  • Strong organizational and planning skills
  • Strong operational skills in a customer-service and hospitality environment
  • Strong coaching skills
  • Intermediate mathematical computation skills
  • Ability to communicate clearly and concisely
  • Ability to build relationships at all levels
  • Ability to handle confidential and sensitive information
  • Ability to manage changing priorities

Hooters of America LLC is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply.