Restaurant Operations Manager

1 day ago


Newport, Kentucky, United States LaRosa's Full time
Job Summary

LaRosa's is seeking a highly skilled and experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for ensuring that our guests receive exceptional service and that our restaurant operates efficiently and effectively.

Key Responsibilities:

  • Supervise and manage a team of hourly restaurant staff to ensure excellent guest service and high-quality food preparation.
  • Assist with scheduling, training, and development of team members to meet business needs.
  • Monitor and control labor costs, inventory levels, and cash handling procedures to maintain profitability.
  • Participate in hiring and onboarding process to ensure new team members are properly trained and integrated into the team.
  • Perform opening and closing administrative procedures, including cash handling and inventory management.
  • Assist with guest complaints and concerns, and provide constructive feedback to team members to improve performance.
  • Work closely with management to ensure that all team members receive regular training and coaching to improve skills and knowledge.
  • Other duties as assigned.

Requirements:

  • High school diploma or equivalent required; additional college classes in management, accounting, and finance preferred.
  • 1 year of restaurant experience, with a focus on management and leadership.
  • Ability to read, write, and communicate effectively with guests and team members.
  • Basic mathematical skills and ability to make change and process different types of payment.
  • Ability to lift up to 25 lbs and stand for extended periods of time.
  • Willingness to work rotating shift schedules and participate in on-call rotation.

Work Environment:

  • Fast-paced restaurant environment with frequent guest interactions.
  • Exposure to wet, humid, hot, crowded, and loud conditions.
  • Non-slip shoes required at all times.

LaRosa's is an equal opportunity employer and welcomes applications from diverse candidates.



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