Restaurant Operations Manager
1 day ago
LaRosa's is seeking a highly skilled and experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for ensuring that our guests receive exceptional service and that our restaurant operates efficiently and effectively.
Key Responsibilities:
- Supervise and manage a team of hourly restaurant staff to ensure excellent guest service and high-quality food preparation.
- Assist with scheduling, training, and development of team members to meet business needs.
- Monitor and control labor costs, inventory levels, and cash handling procedures to maintain profitability.
- Participate in hiring and onboarding process to ensure new team members are properly trained and integrated into the team.
- Perform opening and closing administrative procedures, including cash handling and inventory management.
- Assist with guest complaints and concerns, and provide constructive feedback to team members to improve performance.
- Work closely with management to ensure that all team members receive regular training and coaching to improve skills and knowledge.
- Other duties as assigned.
Requirements:
- High school diploma or equivalent required; additional college classes in management, accounting, and finance preferred.
- 1 year of restaurant experience, with a focus on management and leadership.
- Ability to read, write, and communicate effectively with guests and team members.
- Basic mathematical skills and ability to make change and process different types of payment.
- Ability to lift up to 25 lbs and stand for extended periods of time.
- Willingness to work rotating shift schedules and participate in on-call rotation.
Work Environment:
- Fast-paced restaurant environment with frequent guest interactions.
- Exposure to wet, humid, hot, crowded, and loud conditions.
- Non-slip shoes required at all times.
LaRosa's is an equal opportunity employer and welcomes applications from diverse candidates.
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