IT Product Owner

2 weeks ago

Tampa, Florida, United States Citigroup Inc Full time
About Citi

Citi, a leading global bank, serves approximately 200 million customer accounts across more than 160 countries and jurisdictions. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests.

Job Summary

The IT Product Owner is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business, this role requires basic commercial awareness.

Key Responsibilities
  • Own and develop the product / value stream vision which will be the north star for driving strategic outcomes for the Scrum Team(s) supported
  • Inspire the team to deliver upon the goals
  • Lead the product functional design process and create the product roadmap based upon an intimate knowledge of the users and technology
  • Work in an agile environment by continuously reviewing the business needs, refining priorities, outlining milestones and deliverables, and identifying opportunities and risks
  • Create features and functionalities which enable achievement of business goals by collaborating with stakeholders
  • Create and own the product backlog prioritizing features which enable maximizing the business value
  • Facilitate backlog decomposition sessions with the technology teams to clearly define requirements from a user perspective, inclusive of acceptance criteria breaking down large stories for the team to consume in one sprint
  • Participate in the testing /review sessions and provide support for release
  • Accept the work completed by the team prior to release to production
  • Track and report product performance post-launch to evaluate / request future investment
  • Create strong feedback loops by leading the agile events seeking continuous feedback from stakeholders and incorporate in the backlog to achieve the desired outcomes
  • Develop the culture of using OKRs to ensure team members align on the purpose of the work and cascade feedback related to risk and dependencies
  • Participate in Scrum events representing the Product, and alignment with the Product Manager vision
Qualifications
  • Bachelor's degree or equivalent with customer centric mindset to focus on client needs
  • 5+ years working in agile culture with 3+ years of relevant experience working as a Product Owner preferably in banking domain
  • Demonstrated ability to prioritize the items that maximize business value while receiving requests from multiple stakeholders at the same times
  • Possess excellent communication skills with the ability to engage stakeholders and team members to drive collaboration and alignment
  • Excellent problem solving and decision-making skills
  • In depth analytical skills with the ability to synthesize findings
  • Successful track record of developing products within deadlines and commitments
  • Demonstrated experience facilitating collaborative sessions, managing customer expectations, and ensuring work is aligned with the enterprise goals and objectives
Additional Information

Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

For additional information regarding Citi employee benefits, please visit https://www.citi.com/careers/benefits. Available offerings may vary by jurisdiction, job level, and date of hire.

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