Peak Time Teller: Northport Branch
2 days ago
We are seeking a highly motivated and customer-focused Peak-Time Teller to join our Northport Branch team. As a Peak-Time Teller, you will play a vital role in providing exceptional member service and achieving balanced scorecard results in alignment with our Members for Life Sales & Service Philosophy.
Key Responsibilities- Provide front-facing member service at the Northport Branch location
- Achieve balanced scorecard results in alignment with Members for Life Sales & Service Philosophy
- Maintain a high degree of knowledge in all UW Credit Union products and services
- Ensure all member requests are processed accurately and efficiently
- Adhere to UW Credit Union's Cash Management policies and procedures
- Research all teller transactions when potential errors are identified, and communicate with affected members
- Identify opportunities to deepen member relationships through building rapport, uncovering needs, making recommendations, & submitting referrals
- Consistently seek out opportunities to exceed member expectations
- High School Diploma or equivalent
- 1 year of customer service experience
- Demonstrates ability to work with customers of all ages and backgrounds
- Excellent interpersonal and professional skills
- Team player that can confidently jump in where and when you are needed
- Ability to work in an autonomous environment
- Peak/Part-time employees earn paid time-off (pro-rated based on hours worked)
- 2 weeks paid Caregiver Leave (pro-rated based on hours worked)
- 2.5 weeks paid New Child Leave (pro-rated based on hours worked)
- 8 hours paid volunteer time annually
- Paid holidays (if normal work schedule falls on a recognized holiday)
- Personal development and peer connections through Employee Community Groups
- 401k option with company match of up to 5%, plus approximately 4% discretionary match
- Annual variable bonus reward
- Employee Assistance Program
- And more
UW Credit Union is proud to be an Equal Opportunity and Affirmative Action Employer of Minorities, Protected Veterans, Women, and individuals with Disabilities. We strive to cultivate an inclusive workplace that is home to a diverse workforce where employees at all levels model knowledge of, belief in and a commitment to cultural competence.
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Peak Teller: Fitchburg Branch
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Peak Time Teller: Junction Road Branch
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