Banking Operations Manager

21 hours ago


Madison, Wisconsin, United States Park Bank Full time
About Park Bank

Park Bank is a dynamic financial institution that values drive and ambition. We believe that achievement means different things to each of us, and that there's no one way to what's next. Our story of achievement starts with each member of our team.

Job Summary

We are seeking a highly skilled and motivated Lead Teller to join our branch family. As a Lead Teller, you will be responsible for all aspects of the Teller role, including overseeing and maintaining accuracy for branch operations. This includes audit requirements, cash handling, procedures, variances, and scanning routines.

Key Responsibilities
  • Interact with clients and other retail associates in a friendly and professional manner
  • Demonstrate leadership and professionalism in all interactions
  • Process transactions for clients in a timely and accurate manner
  • Abide by cash handling procedures and maintain accuracy
  • Manage operational audits and ensure compliance
  • Oversee tellers and provide feedback on client experience
  • Adhere to regulatory requirements and training
  • Support with onboarding new tellers and provide guidance
  • Strong attendance and dependability are essential
  • Support client needs by asking open-ended questions and effectively transitioning clients to the appropriate staff
Requirements
  • High School Diploma or equivalent
  • Minimum 3-5 years of related work experience

Park Bank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, and protected veteran status.



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