Universal Banking Specialist
4 weeks ago
Job Title: Universal Banking Specialist
Job Summary:
The Universal Banking Specialist is a key role within our team, responsible for delivering exceptional customer service and sales expertise. This position requires a strong understanding of banking products and services, as well as the ability to communicate effectively with customers.
Responsibilities:
- Sales:
- Develop and maintain relationships with customers to identify their financial needs and provide tailored solutions.
- Promote bank products and services to customers, ensuring they are aware of the benefits and features.
- Meet sales targets and contribute to the growth of the bank's customer base.
- Service:
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with colleagues to ensure seamless delivery of banking services.
Requirements:
- Bachelor's degree in a related field or equivalent experience.
- Minimum 3 years' experience in retail banking, with a strong focus on customer service and sales.
- In-depth knowledge of banking products and services.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet sales targets.
About Us:
The First National Bank of Long Island is a leading financial institution, committed to delivering exceptional customer service and innovative banking solutions. We offer a dynamic and supportive work environment, with opportunities for career growth and development.
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