Admissions Support Specialist

4 weeks ago

Great River, New York, United States St. George's University Full time

Job Summary:

The Admissions Support Specialist plays a vital role in the Office of Marketing, Recruitment and Enrollment Operations (MREO) at St. George's University. This position is responsible for data entry, maintenance, research, and verification of prospective student information, contacts, and recruitment event details in all appropriate forms of the database systems.

Key Responsibilities:

  • Enter, update, and verify data into various systems.
  • Input and update applicant information captured through channels such as online forms, email attachments, uploaded documents, and mailed documents.
  • Enter and process application and related data into the system.
  • Manage multiple departmental email inboxes, distributing questions and requests accordingly for immediate response.
  • Check systems for existing records to avoid duplication of records.
  • Assist admissions team in managing student service levels.
  • Upload and index documents into the document imaging system.
  • Process and input postal mail, including transcripts, letters of recommendation, and payments.
  • Input information obtained from various recruitment events, such as Information Sessions, School Visits, Fairs, and Conferences, within given timeframes to ensure that all event participants are properly tracked.

Requirements:

  • Dynamic individual who demonstrates passion, heart, positivity, and teamwork.
  • Commitment to teamwork and customer service.
  • Able to work well under pressure; significant organizational skills, ability to set priorities, identify, and solve problems.
  • Follow data standards to ensure data consistency and verify questionable data.
  • Adhere to all recruitment processes and procedures to ensure effective contact management and avoid duplicate records.
  • Demonstrate ability to prioritize and manage time efficiently.
  • Willingness to learn new software and systems.
  • Strong keyboarding and computer skills.
  • Proficiency in Microsoft Office Applications (Word, Excel).

Qualifications:

  • High School Diploma required.
  • Data Entry experience preferred.

Work Environment/Physical Demands:

This job is performed in a positive, creative, and collaborative environment.

Hours and Travel:

A typical work week is 37.5 hours, Monday through Friday, 9am to 5pm. Flexible hours required to implement initiatives and execute deliverables, especially during peak admission periods.

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