Head Universal Banker

4 weeks ago

Great Neck, New York, United States Citigroup Inc Full time

Job Summary:

The Head Universal Banker is a key role within Citigroup Inc. responsible for delivering exceptional customer service and driving sales growth in a fast-paced banking environment.

Key Responsibilities:

  • Customer Service: Provide personalized service to internal and external customers, resolving issues promptly and effectively.
  • Sales and Referrals: Identify and capitalize on sales opportunities, referring clients to relevant products and services.
  • Product Knowledge: Stay up-to-date on banking products and services, using this knowledge to educate clients and drive sales.
  • Leadership: Lead by example, providing guidance and support to team members to ensure seamless service delivery.
  • Process Improvement: Continuously identify areas for improvement, implementing changes to enhance customer experience and drive business growth.

Requirements:

  • Experience: 1-3 years of relevant experience in banking or a related field.
  • Skills: Excellent communication and interpersonal skills, with a strong focus on customer service and sales.
  • Education: High school diploma or equivalent required.

About Citigroup Inc.:

Citigroup Inc. is a global financial services company committed to delivering exceptional customer service and driving business growth. We offer a dynamic and inclusive work environment, with opportunities for professional development and career advancement.

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