General Manager of Food and Beverage
1 week ago
The General Manager of Food and Beverage is a key leadership role responsible for overseeing the food and beverage operations at Lumen Field. This individual will work closely with the Director of Clubs & Bars to ensure exceptional guest experiences, safety, and financial performance.
Responsibilities- Develop and implement menus, product offerings, and pricing strategies to drive sales and revenue growth.
- Ensure all concession areas are properly displayed and merchandised to meet show quality standards.
- Execute security, safety, and sanitation protocols to maintain a clean and secure environment.
- Provide operational planning to ensure adequate staffing and inventory levels for each concession event.
- Follow and execute preventative maintenance schedules to minimize downtime and optimize performance.
- Hold team members accountable for delivering exceptional guest service and maintaining high standards of quality.
- Build and maintain strong relationships with clients, guests, subcontractors, and Levy team members.
- Regularly solicit feedback from clients and guests to identify areas for improvement and implement changes.
- Respond to and resolve any departmental guest service issues in a timely and professional manner.
- Execute all menus, promotions, and programs as outlined by the Director of Clubs & Bars in accordance with Levy standards.
- Achieve daily sales and assigned cost goals, as well as assigned budget goals.
- Follow and enforce responsible alcohol service policies to ensure a safe and responsible environment.
- Verify all opening and closing inventories to ensure accuracy and minimize losses.
- Execute required daily reporting in a timely manner to inform decision-making.
- Ensure required department reports are completed and information is compiled at month-end closing.
- Ensure team members adhere to Levy Company guidelines as stated in the team member training manual and employee handbook.
- Forecast and schedule team members to meet operational needs and desired targets.
- Ensure proper cash handling procedures are being performed to maintain accuracy and security.
- Ensure assigned areas are fully stocked and ready for operation.
- Conduct regular meetings to maintain open communication and ensure team members are informed and engaged.
- Interview, hire, train, and develop team members according to Levy guidelines.
- 3+ years of leadership experience in hospitality or retail.
- High degree of computer literacy, including Microsoft and Google programs.
- Ability to craft elevated menus and drive sales growth.
- Intensive liquor inventory control experience.
- Understanding of financial concepts, including food, beverage, and labor costs.
- Passion for hospitality, food, and retail.
- Excellent interpersonal and stakeholder management skills.
- Proven ability to lead large groups, including other managers on the floor.
- Must be highly organized and able to prioritize tasks effectively.
- Bachelor's degree in Hospitality Management.
- Quick service restaurant management experience.
Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
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