Operations Excellence Leader
2 weeks ago
Location: Remote
Status: Full-time
Benefits: Comprehensive medical, dental, and vision coverage, 401(k) with employer match, health savings account (HSA), employee assistance program (EAP), unlimited paid time off, life insurance options.
About The Ladders: At The Ladders, we prioritize continuous improvement and value each new team member as a chance to enhance our operations. We believe in fostering a workplace culture that encourages transparency, effective communication, and a strong work ethic. Our goal is to create an enjoyable work environment where every employee feels valued and motivated to contribute to our mission.
Key Responsibilities:
- Oversee various operational departments and manage the complete delivery process, ensuring effective planning, execution, and reporting.
- Drive operational excellence by developing and implementing streamlined processes to enhance delivery efficiency.
- Utilize data analytics to monitor performance metrics, identify trends, and develop strategies for cost reduction and efficiency improvement.
- Foster a culture of accountability and collaboration among teams to meet organizational goals.
- Inspire and mentor team members, promoting a positive work environment that encourages high performance and continuous improvement.
- Manage budgets and resource allocation to align with strategic objectives.
- Ensure compliance with industry regulations and internal policies.
- Conduct regular reviews and provide feedback to enhance team performance.
- Develop and maintain quality control and safety protocols.
- Stay informed about operational updates and company communications.
Qualifications:
- Bachelor's degree in Business Administration or a related field preferred.
- 5+ years of experience in operations management, with a proven track record of leading teams and optimizing processes.
- Strong leadership skills with the ability to inspire and develop high-performing teams.
- Excellent communication skills, capable of building relationships across all levels of the organization.
- Analytical mindset with strong problem-solving abilities.
- Proficient in financial management and budget oversight.
- Detail-oriented with exceptional organizational skills.
- Ability to adapt to changing circumstances and manage multiple projects effectively.
Benefits:
- Unlimited paid time off.
- Employer contributions towards medical, dental, and vision insurance.
- Health savings account with matching contributions.
- 401(k) plan with employer matching.
- Employee assistance program.
- Life insurance coverage options.
The Ladders is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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