Cocktail Server

5 days ago


Auburn, Washington, United States Muckleshoot Casino Full time
About the Role

The Cocktail Server is a key member of our hospitality team, responsible for delivering exceptional service to our guests. As a Beverage Service Specialist, you will be the face of our establishment, ensuring that every guest feels welcome and valued.

Key Responsibilities
  • Provide Exceptional Guest Service: Exemplify MCR's values by demonstrating excellent customer service and professionalism at all times.
  • Support the Mission, Vision, and Values: Practice, support, and promote the Mission, Vision, and Values of Muckleshoot Casino Resort.
  • Promote Positive Guest Relations: Foster positive relationships with guests and team members, ensuring a welcoming environment for all.
  • Serve Beverages and Food: Serve a variety of beverages and food to guests in a timely and efficient manner.
  • Stock Supplies: Maintain a clean and well-stocked environment by replenishing supplies as needed.
  • Clean Stations and Gaming Areas: Ensure that all stations and gaming areas are clean and safe for guests and team members.
  • Assist Bartender as Needed: Provide support to the bartender as needed, ensuring that all guests receive exceptional service.
  • Create a Positive Work Environment: Contribute to a positive and inclusive work environment by being a team player and promoting a culture of respect and professionalism.
Requirements
  • High School Diploma or Equivalent: A high school diploma or equivalent is preferred.
  • Experience in Serving Beverages: A minimum of six (6) months of experience in serving beverages is required.
What to Expect
  • Availability: Ability to work different shifts, holidays, weekends, and nights to support a 24/7 operation.
  • Physical Demands: Ability to maneuver in all areas of the casino, ascend/descent from stairs, frequent standing, walking, sitting, reaching, stooping, kneeling, or crouching, and/or prolonged periods focusing on tasks. Ability to lift at least 25 lbs.
  • Environment: Exposure to environmental tobacco smoke (ETS) while working and traversing on the gaming floor.


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