Lucy's - Restaurant Server

2 months ago

Auburn, United States Lucy's Restaurant Group Full time
Server Summary

Position starts at $2.13/hour, plus tips

Full/Part Time

Lucy's is a modern American neighborhood eatery offering seasonal contemporary cooking, Lucy's menu is filled with locally sourced food that is made from the heart and served from the heart. We are shared plates, award-winning cocktails, and a killer wine list with wine on tap. Lucy's radiates good vibes only. We are looking to add experienced servers to our team.

At Lucy's, we are passionate about three things: amazing food & drink, warm, caring service, and taking care of our people We are constantly searching for the best and brightest to help us thrive. Our team members are the heart and soul of our business and we take great pride in their happiness and well-being.

Becoming a part of our Lucy's family means more than just having a job. We believe in nurturing and teaching our employees, providing room to grow, and offering opportunities for leadership. The best part about working at Lucy's is who we get to work with with every day. We pride ourselves on our good vibes only culture and the high standards of excellence we set for each other.

Job Purpose: Lucy's servers provide a genuine sense of hospitality that exceed guests expectations by providing friendly, authentic, and knowledgable service with a warm, sincere personality and a smile.

What will I be doing?
  • Greets and welcomes guests with a smile and promptly attends to tables
  • Takes food and beverage orders correctly making recommendations if needed
  • Serves food and beverages to guests correctly and efficiently
  • Serves alcoholic beverages in accordance with federal, state, local, and company regulations
  • Shares menu knowledge to assist guests with questions and special requests
  • Records orders and transactions in the POS system correctly and timely
  • Ensures all product is top quality before serving it to the guest
  • Demonstrates effective sales techniques to upsell food and beverage products
  • Checks with guests to assure satisfaction with each course and beverage
  • Presents guest checks and ensures collections of all monies for full payment of check
  • Completes opening and closing side worksheets assigned by management for each shift
  • Assists server assistants and other team members with set up and clearing of tables when necessary
  • Declares tips according to IRS standards
  • Provides for a safe work environment by following all safety and security procedures and rules
To Do This Kind of Work You Must Be Able To:
  • Understand and follow detailed instructions
  • Provide a professional appearance and manner including dress, conduct, speech, and attitude
  • Demonstrate thorough knowledge of all menus, specials of the day, and special promotions.
  • Memorize floorplan and seat numbers
  • Demonstrate complete knowledge of and comply with service standards for beer, liquor and wine
  • Talk to different kinds of people to give information, answer questions, and provide the utmost quality service
  • Maintain a clean and neat work area
  • Stand or walk for extended periods of time
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Education:
  • High school graduate or equivalent GED preferred
  • At least six months experience as a server in a restaurant required
In addition, we look for the demonstration of the following key attributes:
  • Positivity
  • Attention to Detail
  • Exceptional Work Ethic
  • Dependability
  • Guest Centricity
  • Adaptability
  • Ability to Work as Part of a Team
Benefits:

Full time employees are eligible* for:
  • Health, Dental, and Vision Insurance
  • Life Insurance
  • 401K
  • Flexible Spending Account


*Waiting period required for all new employees / waiting period varies by benefit

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