Customer Service Representative

20 hours ago


Palatine, Illinois, United States Sasha Ivanov - State Farm Agent Full time

**About Us**

Sasha Ivanov - State Farm Agent is a leading insurance and financial services provider dedicated to delivering exceptional customer experiences. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.

**Job Summary**

We are looking for a talented and results-driven professional to work with our team in providing top-notch customer service and sales support. As a Customer Service Representative, you will be responsible for establishing and maintaining strong relationships with customers, identifying their needs, and providing personalized solutions to meet their insurance and financial goals.

**Key Responsibilities**

  • Develop and maintain a deep understanding of customer needs and preferences
  • Provide exceptional customer service and support through various channels
  • Identify and pursue sales opportunities to meet or exceed sales targets
  • Collaborate with the sales team to develop and implement sales strategies
  • Stay up-to-date on industry trends and product offerings to provide informed advice to customers

**What We Offer**

  • A competitive hourly pay rate plus commission/bonus structure
  • A comprehensive benefits package, including paid time off and flexible hours
  • Opportunities for growth and advancement within the agency
  • A dynamic and supportive work environment

**Requirements**

  • High school diploma or equivalent required; degree in business, marketing, or related field preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Strong problem-solving and analytical skills
  • Proficiency in computer applications and software


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