Customer Service Representative
20 hours ago
**About Us**
Sasha Ivanov - State Farm Agent is a leading insurance and financial services provider dedicated to delivering exceptional customer experiences. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.
**Job Summary**
We are looking for a talented and results-driven professional to work with our team in providing top-notch customer service and sales support. As a Customer Service Representative, you will be responsible for establishing and maintaining strong relationships with customers, identifying their needs, and providing personalized solutions to meet their insurance and financial goals.
**Key Responsibilities**
- Develop and maintain a deep understanding of customer needs and preferences
- Provide exceptional customer service and support through various channels
- Identify and pursue sales opportunities to meet or exceed sales targets
- Collaborate with the sales team to develop and implement sales strategies
- Stay up-to-date on industry trends and product offerings to provide informed advice to customers
**What We Offer**
- A competitive hourly pay rate plus commission/bonus structure
- A comprehensive benefits package, including paid time off and flexible hours
- Opportunities for growth and advancement within the agency
- A dynamic and supportive work environment
**Requirements**
- High school diploma or equivalent required; degree in business, marketing, or related field preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet sales targets
- Strong problem-solving and analytical skills
- Proficiency in computer applications and software
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