Domestic Customer Service Representative
23 hours ago
We are seeking a highly motivated and detail-oriented Tracking Agent to join our team at AIT Worldwide Logistics. As a key member of our operations team, you will be responsible for tracking and tracing shipments with high accuracy, ensuring timely updates, and communicating service delays to our customers.
Key Responsibilities- Monitor and update shipment status in real-time, providing comprehensive notes and ensuring accurate data entry.
- Communicate daily with AIT field offices and agent/carrier networks to ensure on-time performance and resolve service disruptions.
- Maintain familiarity with special services and ensure accurate data entry of associated costs.
- Provide exceptional customer service, answering departmental phone lines and responding to emails in a timely and professional manner.
- Cultivate and foster trusting relationships with AIT's agent/carrier networks.
- A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role.
- A growth mindset, being passionate about your craft and always looking for ways to improve yourself and the company.
- Excellent organizational, problem-solving, and analytical skills, with the ability to effectively prioritize and manage time and tasks.
- Strong communication skills, both verbal and written, with the ability to build trusting relationships with colleagues and customers.
In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics. Benefits offered include medical, prescription, health savings account, flexible spending accounts, dental, vision, life, AD&D, disability, supplemental health, employee support program, paid parental leave, pet insurance, 401(k), and tuition reimbursement for your personal development.
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Domestic Customer Service Representative
6 days ago
Palatine, Illinois, United States AIT Worldwide Logistics Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Domestic Customer Service Representative to join our team at AIT Worldwide Logistics. As a key member of our operations team, you will be responsible for tracking and tracing shipments with high accuracy, ensuring timely updates, and communicating with our field offices and agent/carrier...
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Domestic Customer Service Representative
6 days ago
Palatine, Illinois, United States AIT Worldwide Logistics Full timeAbout the RoleAIT Worldwide Logistics is seeking a highly motivated and detail-oriented Domestic Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for tracking and tracing shipments with high accuracy, ensuring timely updates, and communicating with our field offices and agent/carrier...
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Customer Service Representative
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Palatine, Illinois, United States Genesis Marketing Full timeAbout Genesis Marketing CorporationWe are a leading customer service/sales firm based in Chicago, IL, representing a prominent energy corporation in the Midwest. Our commitment to excellence and integrity drives our success, and we prioritize the growth of our team members.Our ObjectivesWe aim to acquire new customers for our clients on a daily basis.We...
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Customer Service Representative
2 weeks ago
Palatine, Illinois, United States Genesis Marketing Full timeAbout Genesis Marketing CorporationWe are a leading sales and customer service firm that represents a prominent energy corporation in the Midwest. Our company is committed to excellence and integrity, and we prioritize the success of our team members.Our MissionOur two main objectives are: Acquiring new customers for our clients on a daily basis Providing...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
1 week ago
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Customer Service Representative
3 weeks ago
Palatine, Illinois, United States Midtown Athletic Club Full timePosition OverviewMidtown Athletic Club is seeking dedicated Retail Associates to support our members and patrons in our retail spaces. Availability for weekends and some evenings is essential.Role SummaryOur Retail Associates act as advisors to both members and visitors. Whether customers are in search of the latest athletic gear, sports equipment, or...
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Customer Service Representative
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Palatine, Illinois, United States Harper College Full timeJob SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Clerk - Receptionist at Harper College. This role is responsible for providing exceptional customer service, managing front desk operations, and supporting various administrative tasks.Key ResponsibilitiesRespond to inquiries, resolve issues, and provide...
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Customer Experience Representative
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