Customer Service Representative

6 days ago


Palatine, Illinois, United States Sasha Ivanov - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and identifying opportunities to grow our business.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions that meet their needs.
  • Business Development: Identify opportunities to grow our business, develop leads, and market our products and services to customers.
  • Team Collaboration: Work closely with our team to achieve sales goals, share knowledge, and provide support.
Requirements
  • Excellent Communication Skills: Strong written and verbal communication skills, with the ability to listen actively and respond effectively.
  • Customer Focus: A passion for delivering exceptional customer service and building strong relationships.
  • Business Acumen: Basic understanding of business principles, including sales, marketing, and customer service.
  • Technical Skills: Proficiency in computer functions, including Microsoft Office and other software applications.
  • Team Player: Ability to work collaboratively with others to achieve team goals.
What We Offer
  • Competitive Compensation: A competitive salary and commission structure.
  • Opportunities for Growth: Opportunities for advancement and professional development.
  • Collaborative Environment: A dynamic and supportive team environment.


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