Boutique Manager for Luxury Jewelry Brand

1 week ago


West Hollywood, United States Jumpstart:HR Full time

Company Overview:
Jumpstart:HR is a rapidly expanding direct-to-consumer fine jewelry brand that focuses on designing and curating bespoke, traditionally handcrafted engagement rings and exquisite jewelry pieces. With a rich heritage and a legacy tied to iconic designs, we are committed to transforming the luxury jewelry market.

Position Summary:
We are looking for an experienced retail professional to spearhead the launch of our flagship boutique. The Boutique Manager will be responsible for executing retail objectives, driving sales, and enhancing the overall customer experience. This role demands a deep passion for our brand and products, with a focus on elevating the client journey and brand presence.

Key Responsibilities:

  • Sales Leadership:
    Achieve and surpass monthly sales targets, assist clients with their inquiries, and build lasting relationships through effective communication and follow-up.
  • Training and Development:
    Onboard new team members, manage performance, and ensure that all staff are informed about company updates and best practices.
  • Customer Service Excellence:
    Deliver outstanding service to all guests, addressing any concerns professionally and efficiently.
  • Operational Management:
    Oversee daily store operations, including scheduling, opening and closing procedures, and maintaining a pristine store environment.
  • Reporting and Inventory Control:
    Conduct sales analysis, manage inventory levels, and collaborate with marketing teams to optimize sales processes.

Qualifications:
  • Preferred college degree.
  • 3 to 5 years of experience in the jewelry sector.
  • Strong knowledge of high-end jewelry.
  • Proven success in client portfolio development and sales closure.

Skills Required:
  • Exceptional interpersonal and communication abilities.
  • Detail-oriented with the capacity to manage multiple tasks effectively.
  • Proficient in Google Suite and CRM platforms.
  • Ability to thrive in a fast-paced retail environment.
  • Team-oriented and collaborative mindset.

Benefits:
  • Comprehensive medical, vision, and dental insurance.
  • 401k plan with matching contributions.
  • Generous paid time off and holidays.
  • Opportunities for professional development and training.
  • Casual work environment with ample snacks and beverages.

Compensation: Starting at $90,000 plus commission based on experience.

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