Luxury Jewelry Client Consultant
1 week ago
About Jean Dousset
Jean Dousset is a prestigious designer brand specializing in lab-created diamonds and exquisite jewelry. As a direct descendant of the legendary Louis Cartier, our brand embodies a rich heritage and craftsmanship that sets us apart in the luxury market.
Position Overview
We are seeking passionate and dedicated Client Advisors to join our team. This role is pivotal in enhancing the customer experience and promoting the Jean Dousset brand. The position is full-time and includes a combination of salary and commission, with a requirement for traditional retail hours.
Key Responsibilities
- Achieve and surpass monthly sales goals as established by management.
- Provide exceptional service to walk-in clients and those with scheduled appointments.
- Utilize extensive product knowledge to maximize sales and enhance customer satisfaction.
- Accurately record client information for follow-up and relationship management.
- Build and maintain strong client relationships through effective communication and sales techniques.
- Assist in daily store operations, including opening and closing procedures.
- Ensure the store environment is well-maintained and visually appealing.
- Manage inventory and assist with product displays in accordance with brand standards.
- Collaborate with team members to identify and address shopping trends within the store.
Required Skills
- Outstanding interpersonal and communication abilities.
- Meticulous attention to detail and the capacity to manage multiple tasks efficiently.
- Proficiency in Google Suite applications.
- Experience with CRM systems, such as Salesforce.
- Availability to work retail hours, including weekends.
- Open-mindedness to feedback and new ideas.
- Highly organized and detail-oriented.
- Able to thrive in a dynamic sales environment.
- Team-oriented, motivated, and collaborative.
Qualifications
- Preferred college degree.
- Minimum of 2 years of experience in a retail environment, focusing on sales, ideally in high-end or custom jewelry.
- Demonstrated success in building client relationships and closing sales.
Benefits
- Comprehensive coverage for medical, vision, and dental plans.
- 401k retirement plan.
- Employer-funded short and long-term disability and life insurance.
- Generous paid vacation policy.
- Employee discounts on our exquisite jewelry collection.
- Complimentary parking for employees.
Compensation
Base salary ranges from $65,000 to $85,000, commensurate with experience. Total compensation, including commissions, is expected to be between $85,000 and $105,000 or more, based on sales performance.
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