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Customer Service Representative

2 months ago

Monmouth, Maine, United States TravelCenters of America Full time
Job Summary

TravelCenters of America is seeking a skilled Cashier II to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience.

Key Responsibilities:
  • Customer Service: Serve each customer courteously, quickly, and efficiently with a sincere, positive, pleasant, and enthusiastic attitude.
  • Transaction Processing: Process transactions on a point-of-sale (POS) register and maintain a clean, well-stocked food and beverage area.
  • Merchandising and Stocking: Assist with receiving product, unloading it, and stocking and organizing merchandise on planograms.
  • Training and Development: Assist with training lower-level cashiers on job duties and responsibilities.
  • Communication and Teamwork: Establish strong communication and rapport with leaders and coworkers, prioritizing work according to store and management needs.
Requirements:
  • Experience: 2+ years of cashier experience preferred.
  • Skills: Computer/POS knowledge required, cash handling skills required, merchandising/stocking experience preferred, good verbal communication skills.
  • Availability: Ability to work flexible hours, including nights, weekends, and some holidays.
Benefits:
  • Medical, Dental, and Vision Insurance: Comprehensive health insurance package.
  • 401(k) with Company Match: Retirement savings plan with company match.
  • Vacation and Paid Holidays: Generous time off and paid holidays.
  • Tuition Reimbursement: Opportunities for education and career advancement.
  • On-Site Meal Discounts: Convenient access to food and beverage options.
  • Discounts on Technology, Travel, Food, and Fuel: Exclusive discounts on various products and services.
Equal Opportunity Employer:

TravelCenters of America is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.