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Financial Patient Coordinator Specialist
4 weeks ago
At Bensonhurst Dental, we are seeking a highly skilled and detail-oriented Financial Patient Coordinator to join our team. This role is responsible for ensuring our dental office remains financially sound by communicating effectively with patients about their treatment costs and obligations, exploring financial solutions, and ensuring timely collections.
Key Responsibilities:- Provide exceptional patient service by warmly acknowledging, greeting, and assisting patients upon arrival and departure.
- Accurately calculate the anticipated cost of treatments and present financial obligations to patients in a clear and concise manner.
- Ensure timely collection of balances from patients by developing and implementing effective financial solutions.
- Liaise with dental insurance providers to verify eligibility, benefits, and claim payments, ensuring seamless communication with patients.
- Efficiently schedule patients for treatments, ensuring profitability while accommodating last-minute cancellations.
- Address patient inquiries about treatments, finances, and other concerns, both in-person and via phone/email, providing timely and accurate responses.
- Maintain comprehensive patient records and present periodic reports on treatment progress, ensuring transparency and accountability.
- Support other tasks as required, contributing to the overall success of our dental office.
- Proficient knowledge of dental insurance plans and their intricacies.
- Experience in handling phone communications and providing exceptional customer service.
- Superior communication and multi-tasking abilities, with a keen eye for detail and a passion for delivering exceptional patient experiences.
- Familiarity with Dentrix software is a plus, but not required.
- A dynamic and supportive work environment, with opportunities for growth and development.
- A competitive salary and benefits package, reflecting our commitment to our team members' well-being.
- The chance to work with a top-rated dental office, dedicated to delivering exceptional patient experiences and making a positive impact in our community.
We value longevity and are seeking someone looking for a long-term commitment. If you believe you have the skills and passion to excel in this role, please submit your resume and a cover letter introducing yourself and explaining why you are the ideal candidate for this position.
