Patient Care Coordinator
3 weeks ago
Patient Care Coordinator
Job Summary:
HonorVet Technologies is seeking a skilled Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will be responsible for providing exceptional patient care and ensuring a smooth experience for our patients.
Key Responsibilities:
• Greet patients and establish first contact, either in person or via telephone.
• Confirm and update patient demographics and verify insurance as necessary.
• Communicate with staff regarding patient arrival and ensure medical records are available for physicians.
• Process and update HIPAA-related paperwork and other institutional forms as needed.
• Collect or retrieve referrals or insurance authorizations as required.
• Review waiting room status and ensure patients are informed of wait times.
• Collect co-pays and provide receipts following established cash-control processes.
Requirements:
• 1 year of experience in a physician practice setting.
• Strong communication and interpersonal skills.
• Ability to adapt to a growing and changing environment.
• Knowledge of medical terminology is strongly preferred.
Work Environment:
The work environment requires manual dexterity for handling charts and using office equipment. The ability to stoop and bend to retrieve files and supplies, and sit, stand or move around for extended periods of time is also required. The Patient Care Coordinator must be able to maneuver to photocopy insurance cards and move about the waiting room area speaking with patients.
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