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Account Service Manager

3 weeks ago

Santa Clara, California, United States City Wide Facility Solutions Full time

The annual salary for this position is approximately $85,000 - $105,000 based on location and experience.

About the Job

This is an exciting opportunity to join City Wide Facility Solutions as a Facility Services Manager (FSM) for our Franchise location in San Jose. As a key member of our team, you will be responsible for managing all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products.

You will work closely with clients to understand their needs and develop effective service strategies and schedules tailored to each client. Your goal will be to ensure a standard of excellence in quality and client satisfaction through detailed quality control inspections of client sites and consistent follow-through with all promises to clients.

To be successful in this role, you should have a strong background in sales and management, preferably in building maintenance, facility management, or a related field. Excellent communication and organizational skills are essential, as well as proficiency in Microsoft Office and knowledge of CRM database.

We provide a comprehensive benefits package, including medical, dental, and vision benefits, 401k with match, PTO, and paid holidays. If you're passionate about delivering exceptional customer service and driving business growth, we invite you to explore this opportunity further.