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Product Strategy Lead
2 months ago
Job Summary
We are seeking a highly experienced Senior Manager, Product Strategy to lead our product strategy and analytics efforts across our global network of physical stores. As a key member of our Store Operations Analytics and Platforms team, you will be responsible for developing and driving the vision, multi-year product portfolio strategy, and analytics to drive business growth and customer satisfaction.
Key Responsibilities
- Lead and influence with vision: Direct the team and cross-functional partners, articulate a compelling product narrative, define the product roadmap with requirements, and drive alignment with cross-functional stakeholders.
- Be customer driven: Work backwards from the customer, understand their problems and user journeys, and actively champion their success.
- Prioritize for impact: Understand what success looks like, define it, measure it, and deliver on it. Adapt with strategic priorities, company business goals, and desired outcomes.
- Simplify and innovate: Reduce complexity of the solutions and systems supporting our customers while pushing for innovation through experimentation of new data sets and capabilities.
- Launch and iterate: Launch solutions and learn, then do it again -- iteratively deliver value by working through the entire product development lifecycle.
- Collaborate and communicate: Bring cross-functional teams (business SMEs, software engineers, data scientists, architects, designers, vendors, etc.) along with you on the journey through collaboration and clear communication.
Requirements
- 7-10 years of experience in product management, design-thinking, management consulting, and/or corporate strategy leading transformation programs and projects.
- Proven people leadership and career development.
- Progressive experience in developing roadmaps, business cases, priorities, features, story outlines, user stories, product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment with variety of stakeholders.
- Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization.
- Experience working with design and engineering to deliver customer-facing features.
- Ability to apply knowledge of program and project execution in a highly matrixed, cross-functional environment, leading and influencing others.
- Skills in systems thinking, seeking to understand the interconnectedness of the organizational system with the ability to select the optimal levers to drive desired outcome(s).
- Strong verbal and written communications skills.
Preferred Qualifications
- Masters/MBA preferred.
- 3-years of experience coaching and mentoring other team members.
- Detail and results-oriented, able to analyze data to justify product decisions and apply key learnings.
- Ability to influence others without authority to get things done in a timely fashion.
What We Offer
We offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners, including 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. We also offer flexible scheduling and opportunities for paid time off.
Equal Employment Opportunity
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.