Hotel Attendant

5 days ago


St Augustine, Florida, United States Casa Monica Resort and Spa Full time
Room Attendant Job Description

Overview:

We are seeking a highly motivated and detail-oriented Room Attendant to join our team at Grand Bohemian Charlotte. As a Room Attendant, you will be responsible for ensuring that our guests have a comfortable and memorable stay with us.

Responsibilities:

  • Provide exceptional customer service by greeting and interacting with guests in a warm and friendly manner.
  • Maintain the integrity of guest privacy and confidentiality.
  • Ensure that all rooms are clean and tidy, including making beds, dusting, vacuuming, and cleaning bathrooms.
  • Restock linens, towels, and amenities as needed.
  • Remove trash and recyclables from guest rooms and dispose of them according to specifications.
  • Use software to communicate any deficiencies in rooms and hallways.
  • Work efficiently to meet daily requirements and respond promptly to guest requests.

Qualifications:

  • High school diploma or equivalent required.
  • Minimum of 6 months of relevant work experience in a similar scope and title.
  • Ability to communicate in English preferred.

Work Environment:

  • Must be comfortable working in a shared space with constant noise.
  • Must be able to cope with frequent changing priorities and deadlines.

Physical Demands:

  • Regularly required to stand, stoop, bend, and crouch for up to 8 hours a day.
  • Push, pull, and lift up to 50 pounds.

Equal Employment Opportunity:

The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.


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