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Customer Service Associate

2 months ago

Battle Creek, Michigan, United States Kellogg Community Credit Union Full time
{"h1": "Member Service Representative Job Description"} Job Summary

As a Member Service Representative at Kellogg Community Credit Union, you will play a vital role in providing exceptional service to our members. Your primary responsibility will be to ensure that members are promptly and professionally served, following all service standards.

Key Responsibilities
  • Provide a variety of services, including working the teller line, opening new accounts, originating loans, and establishing deposit products.
  • Ensure members are educated on products and services available at the credit union.
  • Meet and exceed established sales goals.
  • Communicate effectively in writing and orally.
  • Resolve interpersonal conflict and miscommunications.
  • Strong PC skills in Microsoft Word, Excel, and Publisher are desired.
Requirements

Requirements include:

  • High school graduate.
  • A minimum of one year experience in a similar capacity in a banking environment.
  • Ability to motivate and influence others.
  • Strong availability Monday - Friday until 7:00PM, and 3:00PM on Saturday.
What We Offer

We offer a dynamic work environment and opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

Apply Now

To apply, please submit your application through our website.

PM20

Requirements:

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