Resort Guest Services Representative

4 days ago


Cathedral City, California, United States Hyatt Vacation Ownership Full time

Make a Difference in the Lives of Our Guests

As a Guest Services Agent at Hyatt Vacation Ownership, you will be part of a team that creates unforgettable experiences for our Owners/guests.

We offer a range of benefits, including competitive pay, medical/dental/vision/401K opportunities, travel discounts, and more.

  • Our Team Values: Excellence, Integrity, Respect, Responsibility, and Sustainability
  • What We Offer: A dynamic work environment, Opportunities for growth and development, Recognition and rewards for outstanding performance

Job Description: Check-in Owners/guests, provide information on property amenities, services, and local activities. Respond to guests' questions and concerns, and follow up to ensure satisfaction.

  • Key Qualifications: High school diploma or equivalent, Previous customer service experience, Ability to lift/move items up to 25lbs
  • Work Environment: Resort setting, Varied shifts, holidays, and weekend days


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