Guest Service Representative

4 days ago


National City, California, United States Spencer Gifts Full time

About Spencer's: At Spencer's, we pride ourselves on providing an unparalleled customer experience. Our stores offer a wide range of products, from exclusive apparel and accessories to unique gifts and souvenirs.

The Position: As a Guest Service Representative, you will be the face of our company, responsible for ensuring that every customer has a positive and memorable experience. You will be expected to maintain a high level of product knowledge and provide expert advice to customers.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely manner
  • Process transactions accurately and efficiently at the point of sale
  • Maintain a deep knowledge of our products and services to effectively upsell and cross-sell
  • Contribute to a positive store environment by maintaining a clean and organized store

What We Offer:

  • An estimated salary of $35,000 - $55,000 per year, based on experience and qualifications
  • A generous commission structure to incentivize sales performance
  • A 12% discount on all purchases made in-store


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