Guest Service Representative
4 days ago
About Spencer's: At Spencer's, we pride ourselves on providing an unparalleled customer experience. Our stores offer a wide range of products, from exclusive apparel and accessories to unique gifts and souvenirs.
The Position: As a Guest Service Representative, you will be the face of our company, responsible for ensuring that every customer has a positive and memorable experience. You will be expected to maintain a high level of product knowledge and provide expert advice to customers.
Key Responsibilities:
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely manner
- Process transactions accurately and efficiently at the point of sale
- Maintain a deep knowledge of our products and services to effectively upsell and cross-sell
- Contribute to a positive store environment by maintaining a clean and organized store
What We Offer:
- An estimated salary of $35,000 - $55,000 per year, based on experience and qualifications
- A generous commission structure to incentivize sales performance
- A 12% discount on all purchases made in-store
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