Customer Service Representative

2 months ago


South Jordan, Utah, United States Russell Tobin Full time

Job Summary:

Russell Tobin is seeking a highly skilled and dedicated Client Support Specialist to join our team. As a key member of our client support team, you will be responsible for handling incoming calls related to service inquiries, cash management products, and account issues.

Key Responsibilities:

  • Provide exceptional customer service to clients via phone, ensuring accuracy and efficiency in resolving their inquiries and issues.
  • Collaborate with internal teams to resolve complex client issues and provide solutions that meet their needs.
  • Meet performance metrics and deliver world-class service to clients.
  • Stay up-to-date with company policies, procedures, and product offerings to provide informed support to clients.

Benefits:

  • Comprehensive healthcare coverage (medical, dental, and vision plans)
  • Supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity)
  • 401(k)-retirement savings
  • Life & disability insurance
  • Employee assistance program
  • Legal support
  • Auto, home insurance
  • Pet insurance
  • Employee discounts with preferred vendors

Requirements:

  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced, team-oriented environment
  • Commitment to professionalism and adaptability


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