Customer Service Wellness Ambassador

4 weeks ago


Round Rock, Texas, United States Restore Hyper Wellness Full time
{"Job Title": "Customer Service Wellness Representative", "Job Summary": "At Restore Hyper Wellness, we're passionate about helping people live healthier lives. As a Customer Service Wellness Representative, you'll be the face of our locations, delivering a high-quality customer experience and playing a key role in our mission to restore people's health and wellness.

Responsibilities:

* Greet clients and assist them with Restore's wellness services
* Help clients over the phone, return important voicemails, and facilitate the booking, scheduling, rescheduling, and cancellation process
* Onboard new clients, completing medical waivers and creating profiles in our point-of-sale system
* Conduct tours and sell service packages and memberships
* Educate clients on Restore services, including medical benefits, precautions, and at-home care
* Perform opening and closing procedures
* Maintain a safe, clean, and secure environment for all guests and employees
* Serve as an expert on Restore products and services
* Represent the brand by embodying Restore's core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness lifestyle
* Create a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for their contributions

Qualifications:

* You're passionate about health and wellness
* You have at least one year of customer service experience in a retail environment
* Working weekends doesn't bum you out. We're seeking primarily Weekend availability
* Communication and collaboration are some of your strong suits
* Sales experience is a plus
* You either hold or are working toward a degree in kinesiology, exercise science, personal training, or a related field

About Restore Hyper Wellness:

Restore Hyper Wellness is the award-winning industry leader and creator of an innovative new category of care-Hyper Wellness. We deliver expert guidance and the most extensive array of cutting-edge modalities available under one roof. With over 100+ locations nationwide and a fast-growing retail footprint, Restore is making true health more accessible than ever before.

We're on a mission to restore people's health and wellness so they can do more of what they love every day. Our daily metric? How many people we helped that day. That's why it's paramount that we attract people who are as passionate about helping people as we are.

If you're passionate about health and wellness and want to be part of a team that's making a difference, we'd love to hear from you"}

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