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Customer Service Specialist

2 months ago

East Wenatchee, Washington, United States Bath & Body Works Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Bath & Body Works. As a Sales Associate, you will be the face of our brand, providing exceptional customer service and driving sales growth in our store.

Key Responsibilities
  • Deliver Exceptional Customer Service: Provide a positive and engaging shopping experience for our customers, understanding their needs and making product recommendations to meet their expectations.
  • Build Customer Loyalty: Develop a loyal customer base by engaging with customers, gathering feedback, and making product recommendations to drive repeat business.
  • Support Store Operations: Assist with product replenishment, floorset execution, and visual presentation to maintain a high-energy and visually appealing store environment.
  • Maintain Store Standards: Ensure that our store values, policies, and procedures are upheld, and that our customers receive a consistent and exceptional experience.
Requirements
  • Customer Service Experience: Proven ability to deliver exceptional customer service in a fast-paced retail environment.
  • Sales and Communication Skills: Demonstrated sales and communication skills, with the ability to adapt quickly to changing situations.
  • Availability and Flexibility: Availability to work varied shifts, including weekends, closing, and peak periods.
  • Teamwork and Adaptability: Ability to work effectively in a team environment, with a positive and adaptable attitude.
Benefits
  • Competitive Pay and Benefits: Competitive pay and benefits package, including on-demand access to earned wages, 40% merchandise discount, and free product.
  • Opportunities for Growth: Opportunities for career growth and development, with a focus on promoting from within.
  • Supportive Work Environment: A supportive and inclusive work environment, with a focus on employee well-being and development.