Customer Service Representative

6 days ago


Saint Joseph, Missouri, United States Land O'Lakes Full time
About the Role

Land O'Lakes, Inc. is seeking a highly skilled Customer Service Representative to join our team in Customer Service. As a key member of our customer-facing team, you will be responsible for providing exceptional service to customers via phone, email, and other communication channels.

Key Responsibilities:

  • Respond to customer inquiries in a timely and professional manner
  • Provide accurate information regarding production, receipts, and shipments of materials
  • Maintain accurate inventories and resolve inventory/reporting issues
  • Represent the company positively by responding professionally, timely, and accurately to customer inquiries
  • Analyze production reporting sheets, receipts, and shipment paperwork for accuracy
  • Report this information accurately and timely to customers

Requirements:

  • At least 1 year of experience in administrative or customer service
  • Solid Microsoft Office skills
  • Excellent typing and computer skills
  • Critical reasoning skills
  • Excellent organization and strong attention to detail

Salary Estimate: $45,000 - $60,000 per year based on location and experience



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