Field Service Representative

7 days ago


Saint Joseph, Missouri, United States American Water Full time
About the Role

We are seeking a highly motivated and customer-focused Field Service Representative to join our team. In this role, you will be responsible for reading water meters, inspecting meter installations, and providing excellent customer service to our valued clients.

Key Responsibilities
  • Read and record water meter readings, ensuring accuracy and efficiency
  • Inspect water service line installations to ensure compliance with company regulations
  • Serve notices and collect payments from customers as directed by management
  • Turn water on or off, repair or replace stop cocks, and realign stop boxes as needed
  • Perform other duties as assigned by supervision, including excavating at stop cocks and making small street or yard repairs
Requirements
  • High school diploma or equivalent required; utility field experience desired
  • Valid driver's license and ability to pass motor vehicle background check
  • Knowledge of company policies and procedures
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Excellent communication and customer service skills
What We Offer

In return for your hard work and dedication, we offer a competitive salary of $60,000 - $80,000 per year, depending on experience, as well as opportunities for growth and development within our organization. You will also enjoy a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

About Us

American Water is the largest regulated water and wastewater utility company in the United States, serving over 14 million people across 14 regulated jurisdictions. With a history dating back to 1886, we are committed to providing safe, clean, reliable, and affordable drinking water and wastewater services to our customers. Join our team and be part of an organization that values innovation, customer satisfaction, and employee development.



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