Customer Service Support Specialist

1 week ago


Saint Joseph, Missouri, United States beBee Professionals Full time $30,000 - $45,000
Job Summary:

We are seeking a dedicated Customer Service Support Specialist to join our team at beBee Professionals in Saint Joseph, United States. The ideal candidate will provide exceptional support to our customers by answering inquiries, resolving issues, and ensuring customer satisfaction.

About the Role:
  • This is an excellent opportunity for someone who enjoys helping others and providing top-notch customer service.
Key Responsibilities:
  1. Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
  2. Resolve customer issues by providing accurate information and solutions, escalating complex problems as needed.
  3. Maintain a positive, empathetic, and professional attitude toward customers at all times, even in high-pressure situations.
  4. Update customer records in our system and track interactions to ensure seamless communication.
  5. Collaborate with other departments to ensure the best possible customer experience, fostering a culture of teamwork and cooperation.
Requirements:
  • A high school diploma or equivalent is required; previous experience in customer service or a related field is preferred.
  • The ideal candidate will possess excellent communication and problem-solving skills, with the ability to multitask and manage time efficiently.
  • Proficiency with computers and customer service software is essential, with a willingness to learn new systems and technologies.
Benefits:
  • Competitive salary ($38,000 - $45,000 per year) based on experience, with performance-based bonuses.


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