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Assistant Manager

2 months ago

Cedar Rapids, Iowa, United States Panchero's Mexican Grill Full time
Job Summary

Panchero's Mexican Grill is seeking a highly motivated and experienced Assistant Manager to join our team. As a key member of our management staff, you will be responsible for overseeing daily restaurant operations, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Supervise and Train Staff: Lead and motivate a team of 3-10 employees, providing guidance and support to ensure excellent customer service and efficient operations.
  • Monitor Quality and Safety: Ensure that all food and beverages meet our high standards, and maintain a clean and safe environment for customers and employees.
  • Cash Handling and Reconciliations: Manage cash handling and reconcile cash drawers to ensure accuracy and minimize losses.
  • Customer Service: Provide exceptional customer service, responding to customer complaints and concerns in a professional and courteous manner.
  • Training and Development: Train new staff members and promote existing employees to enhance their skills and knowledge.
Requirements
  • Leadership Experience: Proven leadership experience in a fast-paced restaurant environment.
  • Education and Training: High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Physical Demands: Ability to lift up to 50 pounds, stand for long periods, and move quickly in a fast-paced environment.
About Us

Panchero's Mexican Grill is a fast-casual restaurant chain known for our fresh-pressed tortillas, homemade queso, and commitment to quality and customer service. We are dedicated to providing a positive and supportive work environment for our employees and a welcoming atmosphere for our customers.